Order Cancellation

Order Changes & Cancellations

Yes. Order changes may be requested within 24 hours of placing your order.

If you need to update your shipping information, product selection, or order details, please contact our support team as soon as possible.

Once an order enters processing or shipping preparation, changes may no longer be possible.

Email: support@masonclaye.com

Yes. Orders may be cancelled within 24 hours of purchase.

Cancellation requests must be submitted before the order is processed for shipment.

After the 24-hour period, cancellation may not be available if the order has already entered processing.

To request a cancellation, please contact:

Email: support@masonclaye.com

No. Mason Claye does not charge cancellation fees for eligible cancellation requests made within the allowed cancellation period.

Please contact us as soon as possible regarding any order changes or cancellations to avoid processing delays.

Business Name: Mason Claye
Email: support@masonclaye.com
Phone: +1 409 800-6989

Business Hours: Monday – Friday
9:00 AM – 5:00 PM