Shipping Policy

Thank you for shopping with Mason Claye.

This Shipping Policy explains how we process and deliver orders placed through our website.

All orders are processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

We currently offer shipping within the United States.

Shipping Destination: United States
Estimated Delivery Time: 5–8 Business Days
Shipping Cost: Free Shipping

Delivery times are estimates and may vary depending on carrier operations, weather conditions, customs, or other external factors.

Once your order has shipped, you will receive an email with your tracking number.

Tracking information may take up to 48 hours to update after shipment.

You can use the tracking number on our website’s Order Tracking page to check your delivery status.

If you experience delays or need assistance, please contact our support team.

Customers are responsible for providing accurate shipping information at checkout.

Mason Claye is not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.

Some shipping carriers may have limitations when delivering to P.O. Boxes.

If your shipping address is a P.O. Box, delivery options may vary depending on carrier availability.

Delivery delays may occur due to:

• Carrier delays
• Public holidays
• High shipping volumes
• Weather conditions
• Customs processing (if applicable)

For shipping questions or order support, please contact:

Business Name: Mason Claye
Email: support@masonclaye.com
Phone: +1 409 800-6989

Business Hours: Monday – Friday
9:00 AM – 5:00 PM